
Sapal SA
Avenue du Tir-Fédéral 44
1024 Ecublens
Switzerland
+41 21 633 53 00
Hotline Service : +41 21 633 54 44
© Sapal SA copyright 2021 – design & powered by stanprod
Situation
Sapal did an electrical overhaul hardware & software of the complete AA-06 n°10954 distribution system
The advantage to do such an upgrade are to:
Can you tell us something about Valor, the founding of the company?
Chocolates Valor is the reference company in the chocolate sector in Spain. A family business with over 130 years of history and presence in more than 50 international markets, characterized by the quality of its products and its commitment to innovation. We focus on healthy pleasure and specialize in premium chocolate bars with high cocoa content, sugar-free chocolates, and chocolates with nuts, among other products.
Can you talk about your market position?
Chocolates Valor is the leading Spanish company in the chocolate sector, competing with the biggest multinationals on the market. Currently, we are the second brand in chocolate bars and the undisputed leaders in high cocoa content chocolates, sugar-free chocolates, nut chocolates, and hot chocolate.
When did you start working with Sapal and why?
We began working with Sapal because of the reliability, robustness, and efficiency that characterize their developments.
Why do you continue working with them despite the competition?
As already mentioned, due to the robustness, quality, and reliability of their machines, as well as the efficiency of their developments, which have allowed us to comfortably support our natural growth, not forgetting the excellent after-sales service and the proximity of their advisors.
What do you consider Sapal’s strengths?
Sapal’s strengths are mainly the quality, reliability, and robustness of their developments. Their reliable machines bring efficiency to our processes. But we also appreciate the attention and advice from Sapal’s staff throughout all these years of collaboration.
You have a BB machine and an AA-06 from Sapal in your factory: can you tell us what you think of them and how they perform?
We can highlight that both machines have always operated with optimal performance and continue to bring great value to the company, as they have accompanied us throughout our natural growth. As leaders in important segments of our sector, we are forced to carry out very intensive production at certain times, and Sapal machines always provide efficiency and security in our production processes.
Can you tell us something about the modernization carried out in 2003? Are you satisfied with it?
Of course, as we explained, at Valor we are extremely satisfied with Sapal machines. These upgrades have further optimized the efficiency of these machines.
In general terms, can you tell us something about the business relationship between you and Sapal? Are you satisfied with our machines? Would you recommend Sapal?
Certainly, we would recommend this company. The trust relationship in their developments and teams has led us to continue working with Sapal over the past 30 years.
Can you tell us something about how Sapal engineers helped you remotely during the Covid-19 health crisis? What did they do for you?
I would like to highlight the support and closeness shown by Sapal professionals during such a complicated period as the beginning of the Covid-19 pandemic in Europe. This situation occurred right in the middle of the annual plant adjustment process (EL upgrade). The ability to work remotely demonstrated both by Sapal employees and the Valor engineering team was crucial.
Has Sapal fulfilled its commitments?
Yes, at all times and despite the difficult situation.
Were you able to start your production on time?
Yes, and this was achieved despite the many difficulties, in a critical situation such as the one we were going through and considering the complexity of the project undertaken. This was possible thanks to the joint efforts of the professionals at Sapal and our technical team, who enabled us to finalize the work remotely. In this way, our engineers were guided from Switzerland to complete the entire process, which had started during the annual technical shutdown, in order to resume production normally.
I imagine efficiency and packaging quality are very important to you. What would you say about Sapal’s machines?
Of course, for Chocolates Valor it is essential to guarantee this point, both for the quality and safety of the product through packaging and for the brand image. For this reason, we need a reliable supplier like Sapal.
What do you think about the way Sapal’s machines are designed?
They are robust, safe, efficient, and durable machines.
Are they easy for the operator to use and maintain?
Yes, generally they are. Moreover, at Chocolates Valor, we have a very experienced technical team which, combined with Sapal machine support, ensures everything works perfectly.
After how many years did you decide to renovate your machines… are you still satisfied? Do they work as well as on the first day, 40 years ago?
For us, Sapal machines are synonymous with security and guarantee. The machines work perfectly.
Tell us about the creation of your company, the history of your family since the beginning in 1890, with Thomas Tunnock.
The story of Tunnock starts in 1890 when my great Grand-Father Thomas Tunnock bought a shop for 80 pounds, which was a lot of money at that time, to open his bakery, here in Uddingston.
I imagine that efficiency and quality of the packaging are the most important things you’re looking for in the machines. What could you say about the Sapal Machines?
I think that for the efficiency and the quality of the packaging, for the product that we are trying to run the Sapal BNK and the DPN 7 machines that we have are the perfect machines for the job. Over the years, we’ve tried different types of machinery, but we stick with Sapal, because Sapal are the best in the business for this type of machine, this is why we have always kept our relationship with Sapal.
Sapal SA, a major player in the food industry, regularly participates in various food industry trade shows to reinforce our visibility and expand our network. These events provide us with an ideal platform for showcasing our latest innovations, exchanging views with industry experts, and discovering new market trends.
As a leader in our field, these trade shows are also a unique opportunity to demonstrate the quality and reliability of our packaging machines, while reinforcing our position as a pioneer in the development of solutions tailored to the specific needs of industry professionals. Thanks to our regular presence at these events, Sapal SA demonstrates its commitment to supporting the evolution of the food industry and meeting the increasingly complex challenges it faces.
2-5 February, Köln
Halle 10.1 G58/H59
8-10 April, Warsaw
Booth F2.36
Sapal SA
Avenue du Tir-Fédéral 44
1024 Ecublens
Switzerland
+41 21 633 53 00
Hotline Service : +41 21 633 54 44
© Sapal SA copyright 2021 – design & powered by stanprod
Sapal SA
Avenue du Tir-Fédéral 44
1024 Ecublens
Switzerland
+41 21 633 53 00
Hotline Service : +41 21 633 54 44
© Sapal SA copyright 2021 – design & powered by stanprod
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